How Our Services Work
Streamlined Communication for Fast Results
At Omega Function, we prioritize efficiency and clarity in all our interactions. That’s why we handle all client work requests exclusively through request forms and we provide additional support via chat-based communication. By doing so, we eliminate time-consuming meetings and phone calls, allowing us to focus on delivering quick solutions and staying productive on your project. This approach ensures that all requests are clearly documented, easily trackable, and responded to promptly so you get the results you need, faster.
Scopes For More Complex Work
For more complex tasks or detailed scopes of work, we’ve made the process simple and efficient. We provide a custom Word template that guides you through outlining your project requirements step-by-step. By using this template, you can give us all the details we need to execute your request accurately and efficiently, ensuring nothing gets lost in translation. Once completed, simply upload the document via our chat, and we’ll review and confirm the next steps.
This approach keeps everything organized, helps us deliver results faster, and ensures we’re aligned with your expectations from the start.
We Do Most Tasks Within 48 Business Hours
While more complex requests can take more than 48 business hours to complete, we strive to handle issues as quickly as we can.
For example, an image update on the website or adding a click event in Google Tag Manager is something we’ll do within the 48 business hour window. Updating every hyperlink on a website would likely be an ongoing project spanning a larger time period.
One Request at a Time
Keeping requests to one at a time allows us to ensure that we can stay focused on your priorities without dropping the ball when it’s in our court.
This allows our clients to make unlimited requests per month within the scope of what time allows and sets clear expectations of how much they’ll expect to be completed within a given timeframe.